Returns & Refund Policy

We want you to be fully satisfied with your purchase. If you're not happy with your item, we're here to help.

Return Window

We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

Eligibility for Returns

To qualify for a return, your item must meet the following conditions:

• Unused and in the same condition you received it

• In its original packaging, with all tags attached

• Accompanied by proof of purchase (e.g. receipt or order confirmation)

How to Start a Return

To request a return, please contact us at amaan_zaman@hotmail.co.uk.
Once your return is approved, we’ll send you a return shipping label along with detailed instructions on how and where to send your item.

Note: Items sent back without prior return approval will not be accepted.

Damaged or Incorrect Items

Please inspect your order as soon as it arrives. If you receive a damaged, defective, or incorrect item, contact us immediately so we can evaluate the issue and resolve it as quickly as possible.

Exchanges

If you wish to exchange an item, the fastest way is to complete a return for the original item. Once your return is approved and processed, you can place a new order for the item you prefer.

Refunds

After we receive and inspect your returned item, we’ll notify you about the approval status of your refund.
If approved, the refund will be processed automatically to your original payment method.

Please note: It may take additional time for your bank or credit card company to post the refund to your account.

If you have any questions about returns or refunds, feel free to reach out to us anytime at amaan_zaman@hotmail.co.uk.